The Australian government introduced the online visa for Australia in order to make things easier and faster for both the immigration authorities and international travelers. Tourists only need a reliable internet connection and the relevant supporting documentation in order to apply for their visa electronically.
The electronic application only takes minutes to complete and can be submitted from anywhere in the world without having to make an appointment with an Australian embassy or consulate. However, this means that foreign visitors must complete their request independently and that all communications regarding the application are sent via email.
Although this happens rarely, delays can occur. In this case, applicants may be worried about the visa affecting their travel plans. Without the possibility of asking the embassy for information like in a traditional visa application, how can travelers check their Australian visa application status?
This article will help readers find the information they need and also includes suggestions on how to avoid delays.
Obtaining Information Regarding an Australian Online Visa Application
After they upload all relevant documents and pay the application fee, foreign visitors are asked to wait to receive their application via email. Updates regarding the status of their request are also sent via email.
The processing times for Australian electronic visas are very short. Most visa requests are reviewed in just 1 business day and unless there is a specific cause for delays, a decision is made within 2 business days.
In case of delays, applicants are usually contacted via email so that they can help resolve the issue, for example by providing missing information or documents. Therefore, it is important that those wishing to know more about their application first check the spam folder in their email inbox.
What to do if you have received no updates via email
What to do if there has been no communication via email? If the standard processing time of 2 business days has passed, petitioners can reach out to inquire about their application.
Those who have applied for their visa via this website can use the contact form to get in touch with the customer service department directly. Expert agents review messages every day and will reply within 72 hours.
Those who have submitted their Australia visa request via other websites do not have access to this form.
How to fill out the contact form
The form is very easy to complete and most applicants can do so independently in a matter of minutes or even seconds.
In order to easily identify their specific visa request, petitioners are asked to provide some basic information, including:
- Their full name
- Their email address
- Details of the passport they used during the application (passport number and country of issue)
Applicants are also required to specify their reason for reaching out and clarify whether they have already submitted their application or not. This is to make the process speedier and ensure that the request is handled by the right person.
Finally, there is a field where the traveler can type their message. Those who wish to receive updates regarding their application status should state so.
What Causes Delays in Australian Visa Applications?
As mentioned above, online visa applications normally take up to 2 days to be processed. However, delays can occur.
These are mostly caused by 2 factors:
- Public holidays
- Incomplete applications
When realizing that they are not receiving their granted visa within a normal timeframe, travelers should first consider whether they have submitted their request around Australian bank holidays.
If that is the case, they may have to allow a few extra days for their application to be processed. Foreign nationals should keep this in mind when deciding when to apply for their Australian visa.
It is extremely important that all information provided in the application is complete and correct to the best of the visitor’s knowledge. That means, for example, that the details provided in the application form and those included in the applicant’s passport are an exact match. Should there be discrepancies, the request may be delayed or even denied.
The same goes for supporting documents. These must be uploaded electronically in clear and readable format. Should they be hard to read or should some documents be missing, this may be cause for delays.
Travelers should ensure to enter only accurate and complete information and check for typos and mistakes. Moreover and in order to avoid delays, they should review the visa requirements carefully and upload all the necessary documentation.
Once approved, the Australian Travel Authority (ETA) is valid for 12 months and can be used to enter Australia for short-term stays of 90 days each. The same conditions apply to the eVisitor visa which is also granted online.
Should foreign nationals overstay an electronic visa, this may prevent them from being granted a new one in the future.